- Armored & Inmate Phones
- Courtesy, No-Dial & Handsfree Phones
- Emergency & Weatherproof Phones
- Handsets & Related Parts
- Hospitals, Schools, & Airport Phones
- Mounting & Enclosures
- Clearance Specials
Warranties and Returns
G-TEL Enterprises, Inc. - Payphone.com warrants all products sold by it, to be free from defects in material and workmanship for the period specified on the product information page. This warranty is extended only to the original purchaser. G-TEL shall, at it's option, either repair or replace such products and parts which are defective within the warranty period. All return shipments are made F.O.B. G-TEL warehouse to be paid by the telephone owner. There is no warranty on products that have been modified, adjusted, vandalized, neglected, abused, or improperly operated or maintained. G-TEL's liability under this warranty or any other warranty whether expressed or implied in law or fact shall be limited to the repair or replacement of defective material and or workmanship, and in no event shall G-TEL be liable for consequential or indirect damages, including freight or charges of any kind.
G-TEL coin phones have dual functions, as a regular phone and coin phone. Responsibility of type of use, rates and related regulations will be at the sole discretion of the telephone owner, including and federal, state, or local regulations.
All returns must be pre-approved and made within 30 days of purchase and is subject to a 25% restocking fee plus shipping and handling. As-is and special order items cannot be returned.
If a phone must be sent in for repair, please include a note with your name, company name, complete address, contact phone number and a full description of the service problem. Before sending a phone in for warranty repairs , please call our technicians at no charge , 1-800-884-4835. Many problems can be fixed with our advice over the phone. You can avoid shipping and repair delays by calling our technicians first.