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Payphone Programming
Payphone.com can program your Protel or Elcotel payphone regardless of where you purchased the phone.
Payphone Programming Services – Protel & Elcotel
Program your Protel or Elcotel payphone, regardless of where it was purchased. To enable programming, you will need to re-initialize your payphone. After placing your order, you will receive an email with step-by-step instructions. Programming is performed via secure download from our computer to your payphone.
Important Notice:
As of August 2019, the FCC mandated the phase-out of traditional POTS (Plain Old Telephone Service) phone lines, with full nationwide sunset completed by August 2, 2022. Due to the unavailability of POTS lines, payphone circuit boards must now be shipped to us for programming. Shipping costs back to the customer will be provided once the boards are programmed.
Service Benefits
- Flexible Rate & Time Adjustments – easily change call rates or time limits on your payphone
- Fraud Prevention – proper programming helps prevent unauthorized or fraudulent calls
- Up-to-Date Area Codes – keep your payphone current with the newest area code releases
- Circuit Board ModelProtel 2000, Elcotel 5502Q, Elcotel 5502W, Protel 310, Protel 7000, Protel 200BB+, Protel 4000/8000, Elcotel Series-5, Elcotel 5501
- Call Rate Local & LDFree, .25, .35, .50, .75, 1.00
- Call Time Local & LD3 minutes, 5 minutes, 10 minutes, 15 minutes, Unlimited
- IncomingYes, No
- InfoChargeFree, .50, .75, 1.00, 1.25, 1.50, 1.75, 2.00, 2.25
- PBXNo, Yes PBX Dial 9, Yes PBX Dial 8
- Extra fields
- Warranty1 time only
- Lead TimeUsually within 1 to 3 business days
- ManufacturerG-Tel
- Product TypePay Phones
- MPNProgramming
- Manufacturers
- ManufacturerG-TEL Enterprises, Inc.
Product questions
- Aug 2, 2025, 11:21 PM
Can this be performed over OOMA Voip service?
Aug 18, 2025, 02:03 PMSorry, programming cannot be done remotely anymore.
- Feb 15, 2024, 05:41 AM
After you program the board is it saved as the base? If the on board battery dies will it default to other programming or will it retain your programming?
Feb 20, 2024, 12:03 PMIf the board completely defaults it would go back to the factory's programming, not ours.
- NickFeb 10, 2023, 11:00 AMI'm very happy with payphone.com. Everyone I've spoken with has always been very helpful. I had acquired an old phone that needed to be reprogrammed. I sent the board in, payphone.com programmed it and sent it back. I put it the board in my old Protel 2000 and it worked perfectly. Thank you very much for keeping these old phones alive. It's very much appreciated for me and future generations to know what payphones were.G-Tel EnterprisesJan 17, 2026, 04:03 PM**Thanks Nick. We truly appreciate the awesome review. We could not agree more. Perfectly put!!!
- Marco GarciaMay 1, 2022, 11:00 AMOrdered with my Elcotel Series-5 board to replace my Series-4 to comply with current telephone regulations.G-Tel EnterprisesJan 17, 2026, 04:03 PMComes with an operator service so I don't have to look for one, which saves me plenty of time. Long-distance and directory rates are set as I wanted them to be. Would recommend it to anyone looking to reprogram a commercial payphone. Great service from payphone.com!
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